FREQUENTLY ASKED QUESTIONS

What is cubic zirconia? Cubic Zirconia (CZ) is the ultimate diamond alternative with many of the same qualities. CZ mimics a diamond however is beautiful in its own right, producing more flashes of color & shine (known as fire) than a diamond. CZ is in fact heavier than a diamond of the same size and due to its incredible visual similarities is often misrepresented as a pure diamond. How sparkly is your crystal / cubic zirconia jewellery? For our standard range, we use AAA cubic zirconia which is great for fashion jewellery and have a lot of luster and shine. For our big stone / crushed ice range and HighCarbon rings (starting from £40), we use AAAAA cubic zirconia, which is considered the very best. Our AAAAA CZ are hand-cut by our artisans and has the luminosity of real diamonds! Did you know that the Aura Ring (RRP: £55) is hand-cut with a cutting disk? Every facet is done manually! This beautiful ring with the same materials would normally retail for £100-£200. We are able to give you this price because we built a direct relationship with our stone artisans and we ship most of our jewellery directly from our factory. Does CZ shine in the dark? No, there needs to be a light source for CZ to shine, just like real diamonds need a light source for it to shine. Depending on the cut, they will shine in low light (such as the brilliant round cut). Tip: When you receive your jewellery, turn on your lights, go outside if it is bright or shine your phone torch on it to see how amazingly sparkly they are!

There are several ways to measure your ring size: If you have an existing ring you can measure the inner diameter if your ring. Please measure the diameter in the center of your ring (one side to the other side). Use this chart to compare your diameter against U.S. sizing The string method: Please note that this is the least accurate method. We recommend the other methods above. Get a piece of string or cut up a thin piece of paper and wrap it around your finger firmly. (make sure the paper/string sits very firm on your finger, how you would want the ring to fit; that means it should not be loose and not extremely tight) Mark the string or piece of paper to get the circumference (in mm) Lay the string or paper down against a ruler to measure the circumference (in mm/cm) Please use the table above to measure your circumference (in mm) against the US sizing column (We use standard US sizing) Please choose the ring size that is closest to your circumference if you are in-between sizes. Tips: Average ring size for women is US 6-7. Please measure your fingers when they are warm as cold fingers will measure smaller. If you are unsure, we advise you to purchase a ring sizer to measure your finger before making an order. Our ring model wears a size 6 and her index circumference is 52mm

We have free delivery all over the world! For England, we have express delivery in 1-2 working days. If your order has not arrived within 2 weeks or you want to exchange/return jewelry, please fill out our help center contact form.

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